Privacy & cookie policy

Privacy and Cookie Policy

Last Updated: April 2026

Thank you for visiting our website at https://www.poderesole.com/ ("Website"). We are committed to protecting your privacy and safeguarding your personal data. This Privacy and Cookie Policy ("Policy") explains how we collect, use, and process information gathered through your interactions with our Website, in accordance with Regulation (EU) 2016/679 (GDPR).

1. Information We Collect

When you visit our Website, we may collect different types of information:

Personal Information: Information you voluntarily provide, such as your name, email address, phone number (optional), billing and shipping address, booking details, order details, and any other information you submit through forms, bookings, or email communication.
Usage Information: Information about how you use the Website, including your IP address, browser type, operating system, device information, pages visited, and time spent on the Website.
Cookies and Similar Technologies We use cookies and similar technologies to collect information about your browsing activity. These help us operate the Website and improve its performance. Further details are provided in Section 6.

2. Use of Information

We use the information we collect for the following purposes:

Providing and Managing Services: To manage bookings, process orders, deliver products, and provide the services you request. This processing is based on the performance of a contract (Article 6(1)(b) GDPR).
Communication: To respond to your inquiries and communicate with you regarding your booking, order, or request.
Analytics and Improvements: To understand how the Website is used and improve its functionality. This is based on our legitimate interest (Article 6(1)(f) GDPR).
Newsletter and Marketing: If you subscribe to our newsletter, we will use your email address to send updates about Podere Sole. This is based on your consent (Article 6(1)(a) GDPR). You can withdraw your consent at any time.
Legal and Administrative Purposes: To comply with legal obligations, including tax and accounting requirements, and to protect our rights.

We do not use automated decision-making or profiling.

2a. Newsletter and Email Updates

If you subscribe to our mailing list, we will use your email address to send occasional updates about Podere Sole, including new wine releases, news from the farm, and other relevant information. You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.

2b. Bookings and Reservations

When you make a booking, your personal data is used only to manage your reservation, provide the requested service, and communicate with you regarding your stay. Our booking system is operated via Beds24. When you click the booking button, a booking interface opens in a separate window.

In this context:

personal data is processed through Beds24
Beds24 acts as a data processor on our behalf
the data remains under our control and is used only to manage reservations

Payments related to bookings (such as deposits) are processed via Stripe.

2c. Online Shop

When you place an order through our online shop, we process your personal data to complete the purchase and delivery. This may include your name, billing and shipping address, email address, phone number (if provided), and order details. This processing is necessary for the performance of a contract (Article 6(1)(b) GDPR).

To fulfill your order, your data may be shared with:

payment providers
logistics and shipping partners

For deliveries outside the European Union, your data may be transferred to third countries where necessary to complete the shipment.

3. Payments

Payments are processed securely through Wix Payments (for webshop orders) and Stripe (for booking-related payments). Payment data is handled directly by these providers and is not stored or accessible to us. All payment providers comply with applicable security standards (PCI-DSS).

4. Cookies and Similar Technologies

We use cookies and similar technologies to operate and improve the Website. These may include:

Essential cookies, required for basic functionality
Analytics cookies, used through Wix Analytics to understand how visitors use the Website

We do not use advertising or tracking cookies from third-party platforms such as Meta or Google Ads. When you visit the Website, you can accept or reject non-essential cookies through the cookie banner. You can change your preferences at any time.

5. Third-Party Services

We may use third-party service providers to operate our Website and deliver our services, including:

Wix (website hosting and infrastructure)
Beds24 (booking system)
Stripe and Wix Payments (payment processing)
logistics providers (for shipping and delivery)

These providers process personal data only on our behalf and only to the extent necessary. Some providers may transfer data outside the European Union. In such cases, appropriate safeguards are applied in accordance with GDPR.

6. Data Retention

We retain personal data only for as long as necessary for the purposes described in this Policy. This may include:

booking and order data retained for up to 10 years to comply with legal and tax obligations
communication data retained for a limited period
newsletter data retained until you withdraw your consent

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the Internet or electronic storage is completely secure.

8. Your Rights

Under the GDPR, you have the right to:

access your personal data
request correction of inaccurate data
request deletion of your data
request restriction of processing
receive your data in a portable format
object to processing

To exercise your rights, please contact us at info@poderesole.com . You also have the right to lodge a complaint with a Data Protection Authority.

9. Updates to this Policy

We may update this Policy from time to time to reflect changes in our practices or legal requirements. The updated version will always be available on this page.

10. Contact Us

If you have any questions regarding this Policy or your personal data, please contact: info@poderesole.com

11. Owner & Data Controller

Az. Agr. Podere Sole di Cecilia Fabiola Alarcon Contreras

S.P. 38/C, Podere Sole, 9

53020 Trequanda (SI), Italy

P.IVA: IT11798560964

By using our Website, you consent to the collection, use, and disclosure of your information as described in this Policy.