Terms & Conditions

Last Updated: May 2024

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Reservation Policy:

1. Booking Confirmation: All reservations are subject to availability and will be confirmed via email upon receipt of a deposit.

2. Deposit: A deposit equivalent to 20% of the total booking amount is required to secure your reservation. See cancellation & refund policy below.

3. Payment: The remaining balance of your reservation must be settled upon check-out. We accept cash and major credit cards.

 

Cancellation Policy:

1. Cancellation by Guest: The deposit is fully refundable when a cancellation is made at least 14 days prior to the scheduled arrival date. The deposit is 50% refundable when a cancellation is made at least 7 days prior to the scheduled arrival date. The deposit is non-refundable when a cancellation is made less than 7 days before arrival or in case of a no-show.

2. Force Majeure: We understand that unforeseen circumstances may arise. In cases of force majeure, such as natural disasters or government-imposed travel restrictions, we may waive cancellation fees at our discretion.

 

Check-in and Check-out:

1. Check-in: Check-in time is between 15:00 and 21:00. Early or late check-in may be accommodated based on availability.

2. Check-out: Check-out time is by 11:00. Late check-out may be accommodated based on availability but must be agreed upon in advance. Otherwise, it may be subject to an additional fee.

 

Property Policies:

1. Smoking: Smoking is strictly prohibited inside all buildings on the property.

2. Pets: Pets may be permitted upon prior arrangement and may be subject to an additional cleaning fee.

3. Noise: Please be considerate of other guests and keep noise levels to a minimum, especially during quiet hours.

4. Damages: Guests are responsible for any damages caused to the property or its contents during their stay and will be charged accordingly.

 

Liability:

1. Personal Belongings: We are not responsible for any loss or damage to personal belongings during your stay.

2. Accidents/Injuries: Guests are responsible for their own safety and well-being during their stay. The property owner and staff are not liable for any accidents, injuries, or illnesses that may occur during your visit.

 

General:

1. Changes to Terms & Conditions: We reserve the right to update or modify these Terms & Conditions at any time without prior notice. The most current version will be available on our website or provided upon request.

2. Jurisdiction: These Terms & Conditions are governed by the laws of Italy, and any disputes will be subject to the exclusive jurisdiction of the courts of Italy.

 

By making a reservation, you acknowledge that you have read, understood, and agree to abide by these Terms & Conditions.

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